Shipping policy
Shipping Policy
At Buy Now Pakistan, we aim to deliver your order safely and as quickly as possible.
Order Processing
Orders are processed within 1–2 business days after confirmation.
For Cash on Delivery (COD) orders, we may contact you to confirm your order before dispatch.
Delivery Time
Once your order has been dispatched, delivery usually takes:
-
Major Cities: 2–4 business days
-
Other Areas: 3–5 business days
-
Remote Areas: 4–7 business days
Delivery times may vary depending on the courier service, location, weather conditions, public holidays, or other circumstances beyond our control.
Shipping Charges
Shipping charges are calculated and displayed at checkout before you place your order.
From time to time, we may offer free shipping promotions or free shipping above a specific order value.
Order Tracking
Once your order has been dispatched, you may receive a tracking number or tracking information through SMS, WhatsApp, or email, depending on the information provided with your order.
You can use the tracking information to check the status of your shipment.
Delivery Issues
If your order is delayed, lost, damaged during delivery, or you receive the wrong product, please contact us as soon as possible at:
Email: help.bnp1122@gmail.com
Please provide your Order Number so our team can investigate and assist you.
Incorrect Address
Customers are responsible for providing a complete and accurate delivery address and contact number.
If an incorrect or incomplete address is provided and the parcel cannot be delivered, additional delivery charges may apply for re-shipping the order.
Failed Delivery / Refused Orders
If a customer refuses or fails to receive an order without a valid reason, we reserve the right to restrict future Cash on Delivery orders.
Contact Us
If you have any questions about shipping or your order, please contact us at:
Email: help.bnp1122@gmail.com